FIFA has failed to pay supporters who sold World Cup tickets through its official resale marketplace.
FIFA’s terms and conditions state that sellers should receive payment within 60 days of a ticket being sold.
However, documents seen by Daily Mail Sport suggest there have been cases where reimbursements were not made within the specified timeframe.
In one case, a supporter sold tickets on April 2 for Norway’s match against Iraq in Foxborough for approximately £1,250 through FIFA’s official resale platform.
Despite the payment deadline passing on 1 June, the individual has yet to receive the funds and has requested an update from FIFA.
FIFA sent confirmation that the individual’s payment details had been received on May 12th, but no payment has been made.
Some fans at the 2026 World Cup are waiting to be reimbursed from ticket resales by FIFA
On their website, FIFA’s terms and conditions state: ‘If you list your FIFA World Cup 26™ ticket on the FIFA Resale/Exchange Marketplace and it is successfully resold/ exchanged, you will receive the resale/exchange price minus the resale/exchange fee and any applicable taxes or deductions.
‘Payment will be made within 60 calendar days from the date the ticket is purchased by the new buyer or such shorter period as required by applicable law, provided you have met all terms and submitted the required payment information.
‘For more information please refer to Clause 9.4 of the Ticket Transfer and Resale Terms and the Ticket Transfer and Exchange Terms.’
Daily Mail Sport has contacted FIFA for comment.
This follows allegations that FIFA has been working with third-party resale platforms to offload large quantities of tickets, despite repeatedly warning supporters to purchase tickets only through official channels.
